Returns & Exchanges
At ROCKJAW, we stand behind the quality of our jawline exercise gum and offer a 30-day return window for unopened and unused products. If you are not satisfied with your purchase, we are here to assist with a seamless exchange or refund process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.
Secure Packaging
Ensure the gum packs are in their original, sealed condition and place them securely in a shipping box to prevent damage during transit.
Ship the Product
Affix the provided return label or use your preferred carrier to send the items back to our quality control center for inspection.
Receive Refund or Exchange
Once your return is processed and approved, your refund will be issued to your original payment method or your replacement gum will be shipped.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing